Workstation Observability

Efficiency and Security in the Digital Environment

Workstation monitoring and observability are essential to ensure an efficient, secure digital environment with an optimal user experience. Monitoring enables the detection and resolution of performance, availability, and security issues in real time, while observability provides deeper insights into system behavior, identifying patterns and anticipating failures before they impact employees.

Implementing these strategies on workstations improves productivity, reduces downtime, optimizes technological resources, and enables proactive IT support management, contributing to a better user experience and a more agile and efficient work environment.

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Motivation

With the widespread adoption of remote work as a common practice, it has become essential to understand the reality of remote workstations. In organizations with a large number of remote employees, the perceived degradation by users is often driven by a loss of performance in the workstation itself.

Therefore, it is necessary to have a platform that allows centralized access to various types of information about this ecosystem, which may be dispersed:

Device Performance

CPU Usage (average CPU usage, maximum peaks)
Memory Usage (average memory usage, maximum peaks)
Disk Usage (distribution of used space: cache, temporary files, etc.)

Hardware and Operating System Monitoring

Machine Lifecycle Based on Its Components
- Obsolete components
- Hardware compatibility with new OS versions (e.g., which devices are ready for an upgrade to Windows 11?)
Battery status. Estimated lifecycle.
Identification of components that are malfunctioning (network adapter, sound adapter, etc.)
Dispersion of operating system versions.
Classification of devices by model/manufacturer.

Application Layer

Monitoring of Crashes / Application Failures
Application Usage (execution start, runtime duration)
Application Load Times
Identification of “Mandatory” Software Not Installed
Identification of Software Not Running (when it should be, e.g., antivirus, Zscaler, etc.)

Functionalities

Dashboard Creation
Alert Creation
Remediation: Ability to perform remote actions for remediation.
Functional Monitoring of Corporate Applications: This involves creating fictitious users who interact with applications in a controlled environment. These users access the applications and engage with them, providing real-time insights into application availability and response times.

ToBeIT Solution

ToBeIT proposes the use of a platform based on Elastic and Grafana, which includes the development of custom dashboards and reporting, the creation of alerts, and the ability to execute self-remediation actions.

Contact

Contact our specialists to assess your project.
Request information or, if you prefer, call us at 937 377 773 / 910 604 006.